A leading port and terminal operations company in Saudi Arabia engaged Innolytix Arabia to modernize and upgrade its Windows Server and Active Directory infrastructure. The project involved upgrading the existing Domain Controller environment, deploying new Domain Controllers, migrating FSMO roles, configuring DNS and DHCP services, and safely decommissioning legacy Domain Controllers.
Innolytix Arabia performed the infrastructure assessment, server configuration, Active Directory integration, migration, testing, validation, and knowledge transfer to ensure a stable and reliable authentication and directory services environment.
Technologies:
- Innolytix Managed Services
- Microsoft Windows Server 2025
- Microsoft Active Directory Domain Services (AD DS)
- Domain Controllers
Modernizing Active Directory Infrastructure for a Leading Port & Terminal Operations Company
Industry
Ports & Shipping
Customer Overview
The customer is a prominent organization operating in the port and terminal management sector, with operations supporting container handling, general cargo, and industrial port facilities. Its business relies on a robust and continuously available IT infrastructure to support critical operational, administrative, and enterprise systems across its facilities.
Challenges
The customer was operating an existing Domain Controller infrastructure that required modernization and replacement of its legacy servers. The objective was to introduce new Domain Controllers while maintaining continuity for dependent applications, network services, authentication, DNS, and DHCP.
A key requirement was to minimize disruption by retaining the existing IP addressing where applicable during the transition.
Solution
Innolytix Arabia delivered the following services:
- Assessment of the existing Active Directory domain and forest
- Deployment and configuration of new Windows Server instances
- Integration of new servers into the existing Active Directory domain
- Promotion of new servers as Domain Controllers
- Configuration of DNS and Global Catalog
- FSMO role migration from legacy Domain Controllers
- DNS zone replication and configuration
- NTP/time synchronization configuration
- DHCP migration and configuration, where applicable
- Active Directory Sites & Services configuration
- Testing of DNS, authentication, replication and DHCP
- Safe demotion and decommissioning of legacy Domain Controllers
- IP reassignment and validation
Final testing, documentation and knowledge transfer
Results & Benefits
The project established a refreshed Domain Controller infrastructure with new servers integrated into the existing Active Directory environment. FSMO roles and directory services were successfully transitioned, while DNS, DHCP, authentication and replication were validated to support continued operation of the customer’s IT environment.
Conclusion
The project successfully modernized the customer’s Domain Controller infrastructure, ensuring a stable and reliable Active Directory environment. Innolytix Arabia completed the migration, configuration, testing, and validation of critical directory services with minimal disruption to ongoing operations.